Platform

One platform. One record. Every stakeholder.

Built for the people who use it. Builders, merchants, trades and the homeowners they serve, with an AI layer that carries the load between them.

What is Entitle Guard

Entitle Guard® is a B2B2C platform for delivering and managing warranties, compliance and support of goods and services, for businesses and consumers.

Warranty. Support. Compliance. One entitlement. Three things that have always been separate, now a single record that builders, merchants, trades and homeowners share. Built in Australia. Architected to scale to every market that buys, builds and insures.

The record

The compliance and entitlement record, created at purchase.

Every certificate, warranty and proof is collected, verified and kept the moment something is bought. One record, current for the years of ownership that follow.

Record · 14 Grove StLive
PurchaseVerified
ComplianceComplete
WarrantiesAssigned
SupportActive
TransferReady
Australian homeOutlives the sale
Who it is for

Three groups. One shared record.

Builders and merchants

Businesses

Digitise and deliver your entitlements and warranties, to upstream partners and downstream customers, with a better checkout and post purchase experience.

Homeowners

Consumers

Aggregate every warranty, protection and document for your home in one place. New home or existing property, everything managed seamlessly.

Trades, installers and OEMs

Ecosystem partners

Send your warranty to a homeowner in one click the moment the job is done, and stay connected to the homes your products live in.

What businesses get

Warranty management

Every warranty and entitlement document, digitised, verified and delivered to the right person at the right moment. No paper, no folders.

Post purchase support

Maintenance requests, service history and issue tracking, all managed through the platform. When something breaks, the record is already there.

C1 and C2 compliance

Statutory compliance certificates tracked, timestamped and audit ready for the life of the build. Builders stay covered, homeowners stay protected.

Ecosystem partners

Merchants and retailers

Issue a verified digital entitlement at checkout, one click, no integration required. Claims arrive pre validated. Renewals become a conversation, not a chase.

Trades and service providers

Complete the job, upload your certificate, send your warranty, all in one tap. You are on the record, the homeowner is covered, everyone moves on.

OEMs and manufacturers

Stay connected to the homes your products live in. Verified product registration, lifecycle data and a direct relationship with the consumer, for the first time.

Built to be trusted

Your records stay in Australia.

Australian data residency

Hosted in Australia, on infrastructure in the Sydney region.

Role based access

Builders, trades, homeowners and support each see only what their role allows.

Encryption

Data is encrypted in transit and at rest, between your browser, the app and our infrastructure.

Your records, kept

Compliance and handover records are retained, dated and exportable.

AI across the platform

The work no one wants to do, done quietly.

A voice front desk that takes the Sunday call, reads and files documents, and sends the reminder before a warranty lapses. Helpful, never breathless.

Voice front desk Document intelligence Warranty reminders Plain English answers
Warranty coverage

Know exactly what you are covered for. And what you are not.

Australian Consumer Law gives every homeowner free statutory protection for manufacturing defects. Entitle Guard® maps that coverage clearly, and offers genuine protection only for the things it does not cover.

Covered by Entitle Guard®

Accidental damage

The knocks and spills statutory cover never includes.

Covered by Entitle Guard®

Cover after year five

Protection that continues once the statutory window closes.

Covered by Entitle Guard®

Protection for new owners

Cover that carries to the next owner when a property is sold.

Sign up

You built them a great home. Help it stay one.

Australian builders are already running their handovers on Entitle Guard®. Sign up your business and get started today.

Sign up