Post purchase intelligence

Every purchase, on the record.

Entitle Guard® is the compliance and entitlement record created the moment something is bought, and kept for the years of ownership that follow.

AU builders live Verified at purchase 6 years on the record
Record · 14 Grove StLive
PurchaseVerified
ComplianceComplete
WarrantiesAssigned
SupportActive
TransferReady
Australian homeOutlives the sale
For builders 02 / 07

The certifier asks for everything.

Entitle Guard already collected it, by house type and trade, before anyone asked. Handover is a record you can stand behind.

Compliance complete
For homeowners 03 / 07

The rangehood stops on a Sunday night.

The warranty and a plain English answer are in their hand before the kettle boils. No folder, no phone tag.

Support answered
For merchants 04 / 07

A claim lands six months later.

The entitlement was verified at the point of sale, so the claim arrives complete and clears fast. The customer hears from you again before it lapses.

Claim complete
For trades 05 / 07

A callback, two years on.

The certificate was signed once and lives on the record, so the work is traceable and the trade is found. You are the one called back.

Callback yours
For OEMs 06 / 07

A dishwasher reaches a home you never visit.

Registered the moment it was bought, visible from sale to expiry, with a direct line to the owner when it matters.

Product registered
At handover 07 / 07

The keys change hands.

The whole compliance and entitlement record transfers in minutes, and stays live for the years of ownership that follow.

Handover verified
Category defining platform

The ownership layer commerce forgot to build.

Operating at the intersection of entitlements, warranties and payments. Giving businesses the infrastructure, and consumers a wallet for everything they own.

Payments Entitlements Warranties EG platform
$150B
Global market
B2B2C
Platform model
8M+
Class action claimants
What is Entitle Guard

Entitle Guard® is a B2B2C platform that digitises entitlements, warranties and post purchase support into a single record that follows every product and every home for life.

Warranty. Support. Compliance. One entitlement.

Three things that have always been separate, now a single record that builders, merchants, trades and homeowners share.

Get the Entitle Guard app

Your whole home, in your pocket.

Scan receipts, track every warranty before it lapses, store your documents and get instant answers from EG AI. Free, and made for your new home.

Or sign up online
A newly built detached Australian home at dusk.
The record

A record that keeps itself.

From the moment of purchase to the final claim closed, every entitlement is collected, verified and kept. The record outlives the sale and travels with the home and the products in it for the years that follow.

See the platform
How it works
01

Something is bought. A home at handover, or a product at the counter.

02

The entitlement is created. Compliance, warranty and proof, captured at the source.

03

It is verified and dated. One record, complete and current.

04

It lands with the owner. In their pocket from day one.

05

It stays live. For the years of ownership that follow.

06

It transfers on sale. When the home is sold, the entire entitlement record transfers to the new owner automatically. The chain of ownership is complete.

What is inside

Four products. One shared record.

Builder portal

Collect compliance, run digital handover, close defects on the record.

See the platform →

Merchant portal

Issue verified entitlements at sale, validate claims, re engage at renewal.

See the platform →

Consumer app

Every warranty, manual and certificate in one place, with answers on tap.

See the platform →

Trade portal

Sign the certificate, log the work, get paid, with the record travelling with the home.

See the platform →
Who it is for

Three groups. One shared record.

Builders and merchants

Businesses

Digitise and deliver your entitlements and warranties, to upstream partners and downstream customers, with a better checkout and post purchase experience.

Homeowners

Consumers

Aggregate all your warranties, entitlements and maintenance records in one place. New home or existing property, everything managed seamlessly. When you sell, your record transfers to the new owner automatically.

Trades, installers and OEMs

Ecosystem partners

Trades, solar, AC, electricians and manufacturers. Send your warranty to a homeowner in one click the moment the job is done, and stay connected to the homes your products live in.

For builders

The home you handed over, on the record.

  • Digitise your full handover package, warranties, compliance certificates and manuals, in minutes.
  • C1 and C2 compliance tracked and audit ready across the six year statutory liability window.
  • Invite your trades to sign off and submit certificates directly through the platform.
  • Post handover defect management handled in Entitle Guard®, not your inbox.
  • Homeowners receive everything they need on day one, in one app.
See how we help builders
Warranty coverage

Know exactly what you are covered for. And what you are not.

Australian Consumer Law gives every homeowner free statutory protection for manufacturing defects. Entitle Guard® maps that coverage clearly, and offers genuine protection only for the things it does not cover.

Covered by Entitle Guard®

Accidental damage

The knocks and spills statutory cover never includes.

Covered by Entitle Guard®

Cover after year five

Protection that continues once the statutory window closes.

Covered by Entitle Guard®

Protection for new owners

Cover that carries to the next owner when a property is sold.

Why now
0
New homes a year
0
Statutory liability for major defects
0
Residential construction a year
0
Incumbents on the post purchase layer
Built to be trusted

Your records stay in Australia.

Every entitlement record, every certificate, every document, hosted in Australia, encrypted in transit and at rest, and accessible only to the people who need it.

AU data residency Role based access Encrypted in transit and at rest Export anytime
Why we built it

It started with a warranty we could not find.

Two evenings lost to a drawer of receipts, then contact centres that could not find it either. Entitle Guard® is the record that makes sure no one loses one again. A small team in Sydney, building the post purchase layer for Australian homes.

Read our story
Access is open

You built them a great home. Help it stay one.

Australian builders are already running their handovers on Entitle Guard®. Start with three months free, then simple per home pricing.

Join
Free for three months