For Merchants. Trust.
The product you sold lives in someone's home.
For ten years. Or twenty. Entitle Guard™ helps you stand behind it for every one of them, without burying your team in claim paperwork.
The merchant they remember
The one who answered the email five years after the sale.
The merchant you remember is the one who answered the email five years after the sale. Who knew which model you bought, when, and what was covered. Who did not ask you to find the receipt.
That is the kind of merchant Entitle Guard™ helps you be, without your team manually fielding every claim, hunting through inboxes, or arguing with customers about what is in writing. The warranty is verified the moment your customer walks out the door. The claim, when it comes, is already complete.
And the moment a warranty expires becomes a chance to be chosen again, not a customer who quietly drifts to the competitor.
Three trust moments
Told as scenes, not features.
The warranty issued at checkout.
Before the customer even leaves the store or the page. Stored in the app the moment they install it. No paper, no follow up email, no lost receipt three years later.
The claim that is verified before it reaches your team.
The serial is checked. The warranty period is checked. The supporting documents are attached. Your team picks up a clean queue, not a paper trail to chase.
The expiring warranty, turned into a return visit.
Customers see the renewal option, the upgrade path, or the trade-in offer in the app, before the warranty silently lapses.
Already on Shopify?
Install in five minutes.
Our Shopify app issues an entitlement at order confirmation, attaches the proof of purchase, and pushes the warranty straight into the customer\'s app.
See the Shopify integrationNot on Shopify?
Use the merchant portal.
Issue entitlements, manage claims and respond to customers from a hosted portal. CSV upload for backfill of existing customers.
Sign in to merchant portalThree industries we work with
Appliance retailer
Issue extended warranties at checkout, not by mail. Validate claims with a serial scan. Cross sell at the moment a warranty is about to lapse.
Building supplies
Capture builder accounts and end customers in the same flow. Manage the warranty for a fixture installed by a builder you sold to two years ago.
Specialty fixtures
High value, low volume. Long warranty horizons. Make every customer interaction count, with full lifecycle visibility.
The Entitle Guard app
Your customers can save their receipt before they leave the store.
Merchant questions
How does this fit alongside our Shopify warranty extension app?+
Can we keep our existing claim workflow?+
What about returns and refunds?+
Where does the data live?+
Stop letting the warranty be the part your customer remembers least kindly.
Apply for the pilotPilot programme open to ten Australian merchants.