Platform
One platform. Four products. Every entitlement.
Built around the people who actually use it. Builders, merchants, the homeowners they serve, and an AI layer that quietly carries the load between them.
Four products
Each one does one thing well. Together they cover the whole post purchase life of a home.
Builders run their handovers and warranty work. Merchants honour the entitlements they sold. Homeowners get the peace of mind. And the AI layer takes the calls, finds the answers, and does the paperwork that no one wants to do at 8pm on a Sunday.
For Builders
Portal for Builders
A single workspace for the post handover years. Project setup, digital handovers your homeowners actually use, defect management, vendor scheduling, and a clean record of every commitment you made when you handed over the keys.
- Digital handovers in 30 minutes
- Defects logged, dispatched and closed
- A reputation that carries past year five
For Merchants
Portal for Merchants
Issue verified entitlements at the moment of sale, validate claims before they reach your team, and re engage customers at the moment a warranty is about to lapse. Works for merchants on ecommerce platforms and merchants without one.
- Verified entitlement at checkout
- Claims that arrive complete
- Renewals at the moment they matter
For Homeowners
Mobile app for consumers
Every warranty, every manual, every receipt, every contractor. In your pocket the whole time you live there. Free on App Store and Google Play. No account needed to download.
- Live on iOS and Android today
- Property dashboard, warranty list, support chat
- Privacy first. Data stays in Australia.
AI across the platform
AI that helps everyone, all the time
A 24 by 7 voice front desk that takes the Sunday call, looks up the warranty, and books the visit. Plain English support inside the homeowner app. Receipts and documents read and filed automatically. Helpful, never breathless.
- Voice front desk for builder customer service
- Plain English support in the homeowner app
- Receipt and document intelligence
Works with
The tools you already use. Not the ones you wish you did not have to.
Entitle Guard™ slots into the systems your team already runs on. Builder management software, ecommerce platforms, the messaging stack you already use to reach your customers.
Builder management
Buildertrend, Buildxact, Procore, AroFlo and the rest. We slot in alongside the platform you already use to run the build.
Ecommerce platforms
Shopify, WooCommerce, BigCommerce, Adobe Commerce. Issue an entitlement at checkout without your store team lifting a finger.
Customer communications
SMS, email and push notifications, delivered through the channels your customers actually open.
Full integrations directory at /platform/integrations.
Security and data protection
Built for the privacy you would want for your own home.
Australian data residency. Privacy first by default. Never sold, never shared without permission, never used for advertising outside the product.
Role based access across builder, merchant, OEM and admin surfaces. Sensitive identifiers hashed. Routine third party penetration testing. SOC 2 work in progress.
Read security and privacy posture →You built them a great home. Now stop paying for it after handover.
Apply for the pilotPilot programme open. First three properties free. Email venki@entitleguard.com